Pre-insulation and aftercare support

If you require any support with your installation, the experts at FineLine are here to help. Whether you want advice and guidance pre-installation, you have a question about our products and services, or you need after sales support with your installation, we’ll do everything we can to give you fully comprehensive support.

Our customer service promise

FineLine is a company that cares. We care about our customers. We care about the quality of our products and our workmanship, and we care about our good reputation, a reputation that we are proud of as it has been earned by offering good service to our customers over many years. We also care after our work is done by giving you a 10 year guarantee.

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Customer care

Most frequently asked questions

Do you make your own products?

Yes, all of our products are made in our state-of-the-art 22,000 sq. ft. factory with highly rigorous manufacturing standards. You can rest assured that when you order any home improvement from us it will fit perfectly.

How easy is it to get through to your Aftersales or service team if I have a problem?

Simple. Click through to our ‘Service Request’ page, fill out the form and we’ll get back to you.

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Our Accreditations

BSI 9001 2015
Fensa Approved Installer
Ultraframe conservatory installer

Offer Ending Soon!

Up to 50% off Windows, Doors & Conservatories
Offer ends 31st January

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