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Customer Care

At FineLine, we place great emphasis on customer care. It is in our best interest to ensure that our customers are fully satisfied and the quality of our workmanship is the best it can possibly be. Over the years we have built up an excellent company reputation of which we are very proud. We always strive to provide the same outstanding service to every single customer. To help us do this, we offer a 10 year guarantee on all our products.

Our Quality of Work

At FineLine, we are proud to offer you our top quality service and products. Being part of One Group Construction which has been trading over 45 years, has helped us gain the experience and knowledge to provide you with high performing home improvements.

As one of the longest standing and most highly trusted home improvement providers in the UK, we endeavour to reduce disruption and inconvenience throughout your installation. We’ll do everything we can to keep the reputation that we have built over the years by offering outstanding service to all our customers.

Get A Quote
Large grey aluminium bifold door
SEHBAC Installer of the year

Our Staff

FineLine staff are expertly trained and always offer the best advice and guide you to find what’s best for you. You can see by our testimonials and customer feedback that we are always exceeding expectations. We ensure that our surveyors, builders and installers are always working to the exacting standards within our code of practice.

Meet The Team

For Your Peace of Mind

As members of FENSA (Fenestration Self-Assessment Scheme) you can rest assured that we offer only the best service to you. FENSA was set up by the Glass and Glazing Federation, with Government approval, in response to the new Building Regulations for England and Wales.

Our Accreditations
Full Residence 7 window installation
Close up of flush french door

Aftersales

If you have a problem or service enquiry, please contact our After Sales Service team who will be more than happy to assist you. Please click through to our ‘Service Request’ page and fill out the form and we’ll get back to you as quickly as possible.

Service Request

Multi-award winning company

Here at FineLine, we’re proud to have won many prestigious awards for our products as well as our work in the community:

Installer awards 2022
G21 Finalist
SEHBAC showroom winner
Ultraframe designer winner
Conservatory and orangery awards winner 2019
NHIC 2018 Consumer confidence award
G17 Installer of the year
Learn more

We’re one of the largest

regional retail companies

Vetted for professionalism, competency & compliancy

Our Accreditations

FENSA Approved
GGF
TSI Approved Code
Ultra Installer
TGAS
Trustmark
QA National Warranties