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Customer Promise

Customer Care

FineLine is a caring company. It is in our best interest to look out for our customers and make sure the quality of our workmanship is at the best it can possibly be. Over the years we have built up a company reputation that we are very proud of and aim to keep by offering the very best service to you, our customers. We show how much we care by offering you a 10 year guarantee on all our products.

We have gained the knowledge and experience to provide you with exactly what you need.

Our staff are expertly trained to guide and advise you.

We offer you a 10 Year Guarantee.

Quality of Work

FineLine are proud to offer you our top quality service and products. Being part of One Group Construction which has been trading over 45 years, has helped us gain the experience and the knowledge that helps us provide you with what you need in regards to your home improvements.

As one of the longest standing and highly trusted home improvement providers in the UK, we endeavour to reduce the amount of disruption and inconvenience as much as possible throughout your installation. We’ll do everything we can to keep the reputation that we have built over the years by offering good service to our customer.

Staff

FineLine staff are expertly trained to help you by providing the correct advice and guide you to find whats best for you. You can see by our testimonials and customer feedback that we are always exceeding expectations which is something our staff are very proud of and aim to keep it coming. We ensure that our surveyors, builders and installers are always working to the precise standards within our code of practice.

For your peace of mind

Being members of FENSA (Fenestration Self-Assessment Scheme) you can rest assured knowing that we offer only the best service to you. FENSA has been set up by the Glass and Glazing Federation, with Government approval, in response to the new Building Regulations for England and Wales.

Aftersales

If you have a problem or service enquiry, please contact our After sales Service team who are more than happy to assist you. Please click through to our ‘Service Request’ page and fill out the form, then we’ll get back to you.

Service Request
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